To broaden its range of travel products, SHAD followed a Service Design process to better understand what people look for in their luggage on motorcycle trips. This process concluded with the TR90 semi-rigid expandable bag, between 50 to 90 liters, able to fulfill all travelers' needs in one piece of luggage. The TR90 has been developed as a large-capacity piece of luggage that is quick and easy to install and remove. To do so, it has a locking system and it can also be adapted to SHAD mounting plates to allow switching cases depending on the trip or commuting purposes.