Apps from mobile network operators are often just as complicated as their contracts. Users have to fight through a tangle of rates, options, contract terms and unnecessary features – all crowded onto a small smartphone screen. The concept behind this app: end the chaos! The new otelo app offers what you really need. On just two neatly arranged screens. It allows customers to check their status at a glance and change their rate options with a simple swipe. Bills land straight in their e-mail inboxes. Questions are answered by a contextual FAQ that follows the user. And those who want to cancel their contracts can do so – with just one click!